Denti-Cal Insurance Rep (Front or Back Office Dental Experience)

  • Wollborg Michelson Personnel, Inc.
  • Sacramento, Ca
  • Jun 17, 2020
Full time Dental Assistant Dental Front Desk Dental Front Desk Bilingual Dental Assistant-Registered Dental Assistant Dental Insurance Specialist

Job Description

Wollborg Michelson Recruiting is interviewing ASAP for Dental Assistant’s who are wanting to gain experience outside of a patient setting and expand their skillset to include dental/medical insurance!

  • Certified/Registered OR 2+ years dental experience (front office, insurance etc.)
  • Full time/40 hours a week
  • $16.00 /hour ($18.00/hour if fluent in Spanish)

What you will be doing:

Respond to incoming calls from Denti-Cal providers, beneficiaries and their representatives

Track calls on the Provider and Beneficiary Correspondence Tracking System

Responds to incoming calls from Medi-Cal dental Beneficiaries and/ or their representatives concerning general program policies, regional screening appointments, Treatment Authorization Request (TAR) Notifications, complaints

Refers callers to Denti-cal providers

Reschedules regional screening appointments

Refers callers to other agencies or resources

Responds to incoming calls from Denti-cal provider offices regarding program policies/ procedures, claims/ TARs processing, EOB and check inquiries

Provides patient history information and office enrollment status.

Tracks call information in the Beneficiary or Provider Correspondence Tracking System; completes Referral Variance Log, S/UR Referral Form, etc.

Miscellaneous duties as assigned.


$16.00-$18.00 BOE