National Dentex
Omaha, NE, USA
Join National Dentex - a leading healthcare organization specializing in the dental industry. We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 30+ labs throughout the country. Our team is growing, and we are seeking to fill a number of key positions within our organization including this opportunity at NDX Kiess Kraft in Omaha, NE for a Full-Time Removable Department Production Manager. This individual will be responsible for department and laboratory objectives by managing staff; planning and evaluating department activities; coordinating, and championing technical issues with external customers as well as with laboratory leadership, direct reports and other internal departments.
Salary is negotiable and will be determined by skills, knowledge, abilities, and experience.
The regular hours for this position are from 8:00am to 5:00pm, Monday through Friday, and subject to change from time to time.
This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement!
Primary Responsibilities and Essential Functions of the Position:
Manages and maintains staff by recruiting, selecting, orienting, and training team members; maintaining a safe, secure, and legal work environment; and developing personal growth opportunities for team members
Communicates job expectations; planning, monitoring, and appraising team members; coaching, counseling, and disciplining team members; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards
Maintains quality service by enforcing quality standards; analyzing and resolving quality problems; identifying trends; recommending system improvements
Work with laboratory leadership to develop and maintain budgets
Follow up on all customer complaints to ensure the issues identified are resolved to the customer’s satisfaction and use as an opportunity to coach team members
Skills and Abilities Required:
Must be able to read, write, speak and understand English
Must have computer skills including typing and familiarity with Microsoft Office products
Verbally communicate with all levels of staff, leadership and customers maintaining a positive demeanor and nurturing teamwork
Must be familiar with Performance Management processes, Project Management, Coaching, Quality Management, and Developing Standards
Must be a results driven individual
Understands the importance of, and has the ability to, foster teamwork
Takes initiative
Has excellent listening skills
Attention to detail
Minimum Education and Experience Required:
Required: High school diploma or equivalent
Required: Minimum five (5) years experience in a removable dental prosthesis fabrication department
Required: Production and/or Manufacturing experience
Preferred: Management experience
Preferred: Customer Service experience
Valid Driver's License with an acceptable driving record per National Dentex Standards
Join National Dentex - a leading healthcare organization specializing in the dental industry. We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 30+ labs throughout the country. Our team is growing, and we are seeking to fill a number of key positions within our organization including this opportunity at NDX Kiess Kraft in Omaha, NE for a Full-Time Removable Department Production Manager. This individual will be responsible for department and laboratory objectives by managing staff; planning and evaluating department activities; coordinating, and championing technical issues with external customers as well as with laboratory leadership, direct reports and other internal departments.
Salary is negotiable and will be determined by skills, knowledge, abilities, and experience.
The regular hours for this position are from 8:00am to 5:00pm, Monday through Friday, and subject to change from time to time.
This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement!
Primary Responsibilities and Essential Functions of the Position:
Manages and maintains staff by recruiting, selecting, orienting, and training team members; maintaining a safe, secure, and legal work environment; and developing personal growth opportunities for team members
Communicates job expectations; planning, monitoring, and appraising team members; coaching, counseling, and disciplining team members; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards
Maintains quality service by enforcing quality standards; analyzing and resolving quality problems; identifying trends; recommending system improvements
Work with laboratory leadership to develop and maintain budgets
Follow up on all customer complaints to ensure the issues identified are resolved to the customer’s satisfaction and use as an opportunity to coach team members
Skills and Abilities Required:
Must be able to read, write, speak and understand English
Must have computer skills including typing and familiarity with Microsoft Office products
Verbally communicate with all levels of staff, leadership and customers maintaining a positive demeanor and nurturing teamwork
Must be familiar with Performance Management processes, Project Management, Coaching, Quality Management, and Developing Standards
Must be a results driven individual
Understands the importance of, and has the ability to, foster teamwork
Takes initiative
Has excellent listening skills
Attention to detail
Minimum Education and Experience Required:
Required: High school diploma or equivalent
Required: Minimum five (5) years experience in a removable dental prosthesis fabrication department
Required: Production and/or Manufacturing experience
Preferred: Management experience
Preferred: Customer Service experience
Valid Driver's License with an acceptable driving record per National Dentex Standards
